Digital and Sustainable Service Innovation
for Cultural and Creative Sectors
Do you work or aim to work in a cultural and creative sector and want to rethink your services and adapt to and prepare yourself for the challenges of society?
ServiceDigiCulture is an online toolkit and training for people working and aiming to work in cultural and creative sectors in the EU to rethink, redesign and innovate their services and products to adapt to changing society and also current and future societal crises and challenges, such as COVID-19, and create sustainable foundations for the future operation of the sector.
ServiceDigiCulture uses service design and service innovation to help individuals and companies in cultural and creative sectors create such services, transform products into services or create service additions, which can also be provided digitally.
Service innovation and design can be used to rethink products and offer new services. Service design is a hands-on method that helps us think outside the box, use creativity for finding solutions, and see how customers and users experience services. Hence, it is a powerful and cost-effective tool for the cultural and creative sectors.
ServiceDigiCulture materials include:
The toolkit and materials are freely and openly available online.
ServiceDigiCulture toolkit and training
that can be used as an autonomous online training or trainer-led blended or virtual learning.
on how to use training and the toolkit for individuals and companies in cultural and creative sectors.
on how to use training and the toolkit for trainers in the cultural and creative sectors.
A sustainable strategic foresight guide
to create readiness to foresee and react to societal and sectoral changes using service innovation.
Who is it for?
1. Unemployed, employed and self-employed individuals and micro and small organisations in the cultural and creative sectors in the EU needing novel service innovation training tailored to their needs.
2. Cultural actors, promoters and enhancers, such as municipalities and cultural organisations and associations, service design and design professionals, enterprise organisations and developers that support SMEs and people working in cultural and creative sectors in the EU.